Bank Service Associate: Elevate Customer Experience & Benefits

Stock Yards Bank & Trust; Crestwood (KY); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

401(K) with a company match of up to 6

ESOP employer match

Medical insurance

Dental insurance

Vision insurance

Cancer/Disease insurance

Accident insurance

Flexible Spending Accounts

Flexible Savings Accounts

Health Savings Accounts

Bank paid Life/AD&D insurance

Voluntary Life/AD&D insurance

Bank paid Short-Term and Long-Term Dis

Employee Stock Purchase Plan

Employee Assistance Program

Job summary

Stock Yards Bancorp, Inc. in Crestwood, KY seeks a Service Associate I to handle face-to-face customer banking transactions, sell and cross-sell bank products, and deliver exceptional service.

This non-exempt, Retail department role requires high school diploma, cash handling experience, and strong communication. Hours vary by branch; Saturdays by rotation.

Join a team dedicated to service excellence and community banking with comprehensive benefits.

Qualifications

• High School Diploma or GED Equivalent.
• Customer contact and cash handling experience.
• Good written and verbal communication skills.
• Professional appearance and demeanor.
• Ability to work well with others.
• Good math skills.
• PC proficient.

Responsibilities

• Process deposits, withdrawals, cash checks and balance a cash drawer.
• Cash checks following policy.
• Sell official checks.
• Process and balance teller work through image capture.
• Consultative selling – engaging customers to uncover needs and offer solutions.
• Assist with beginning, end of day and other operational duties as needed.
• Participate in weekly team meetings.

Skills

Customer service

Cash handling

Communication

Teamwork

Math skills

PC skills

Education

High School Diploma or GED

Job description

Stock Yards Bancorp, Inc. in Crestwood, KY seeks a Service Associate I to handle face-to-face customer banking transactions, sell and cross-sell bank products, and deliver exceptional service.

This non-exempt, Retail department role requires high school diploma, cash handling experience, and strong communication. Hours vary by branch; Saturdays by rotation.

Join a team dedicated to service excellence and community banking with comprehensive benefits.