Bank Teller & Solutions Consultant

Stock Yards Bank & Trust; Cincinnati (OH); On-site; USD 32,000 - 40,000; Full time

Job summary

Stock Yards Bank & Trust is seeking a Service Associate I to handle face-to-face customer banking transactions and provide exceptional service. Responsibilities include deposits, withdrawals, checks, and selling bank products.

The role emphasizes consultative selling, accuracy, and teamwork in a retail banking environment. The position requires a high school diploma or GED and prior customer contact or cash handling experience, with strong communication skills and professional presentation.

Qualifications

• High school diploma or GED required.
• Customer contact and cash handling experience preferred.
• Strong written and verbal communication skills.
• Professional appearance and demeanor.
• Ability to work well with others and basic math skills.

Responsibilities

• Exemplify our 212 commitment to service.
• Process deposits, withdrawals, cash checks and balance a cash drawer.
• Cash checks following SYB check cashing policy.
• Sell official checks.
• Process and balance teller work through image capture.
• Consultative selling – engage customers to uncover needs and offer solutions.
• Assist with beginning, end of day and other operational duties as needed.
• Participate in weekly team meetings.

Skills

Communication

Professional appearance

Teamwork

Math skills

PC proficiency

Education

High School Diploma or GED

Job description

Stock Yards Bank & Trust is seeking a Service Associate I to handle face-to-face customer banking transactions and provide exceptional service. Responsibilities include deposits, withdrawals, checks, and selling bank products.

The role emphasizes consultative selling, accuracy, and teamwork in a retail banking environment. The position requires a high school diploma or GED and prior customer contact or cash handling experience, with strong communication skills and professional presentation.