Bank Teller & Customer Solutions Specialist

Stock Yards Bank & Trust; Richmond (KY); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

401K with company match

Medical insurance

Dental insurance

Vision insurance

Employee Stock Purchase Plan

Company-paid disability insurance

Job summary

Stock Yards Bancorp, Inc. is seeking a Service Associate I to complete face-to-face customer banking transactions, sell and cross-sell bank products, and provide exceptional customer service.

Hours vary by branch location with occasional Saturday shifts, and the role emphasizes accuracy, cash handling, and professional communication. A high school diploma or GED is required, with prior customer contact experience preferred for balancing a cash drawer.

Qualifications

• High School Diploma or GED required.
• Customer contact experience and cash handling preferred.
• Good written and verbal communication skills and ability to balance a cash drawer.

Responsibilities

• Process deposits, withdrawals, and cash checks; balance cash drawer.
• Sell official checks and cross-sell bank products.
• Consultative selling—engage customers to uncover needs and offer solutions.
• Assist with branch operations and participate in team meetings.

Skills

Cash handling

Customer service

Verbal communication

Written communication

Teamwork

Education

High School Diploma or GED

Tools

Image capture

Job description

Stock Yards Bancorp, Inc. is seeking a Service Associate I to complete face-to-face customer banking transactions, sell and cross-sell bank products, and provide exceptional customer service.

Hours vary by branch location with occasional Saturday shifts, and the role emphasizes accuracy, cash handling, and professional communication. A high school diploma or GED is required, with prior customer contact experience preferred for balancing a cash drawer.