Service Associate I: Cash & Customer Solutions

Stock Yards Bank & Trust; Louisville (KY); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Stock Yards Bank & Trust in Louisville, KY is seeking a Service Associate I to perform face-to-face customer banking transactions, sell and cross-sell bank products, and provide exceptional customer service. You will process deposits and withdrawals, balance the cash drawer, and support branch operations; strong communication and teamwork are required to succeed in a dynamic retail banking environment.

This role requires a High School diploma or GED and cash handling experience; the position

Qualifications

• Customer contact and cash handling experience.
• High School Diploma or GED equivalent required.
• PC proficiency and basic math skills.

Responsibilities

• Exemplify our 212 commitment to service
• Process deposits, withdrawals, cash checks and balance a cash drawer
• Cash checks following SYB check cashing policy
• Sell official checks
• Process and balance teller work through image capture
• Consultative selling—engaging customers and prospects to uncover needs and offer solutions
• Assist with beginning, end of day and other operational duties as needed
• Participate in weekly team meetings

Skills

Good written and verbal communication

Professional appearance and demeanor

Ability to work well with others

Good math skills

PC proficient

Education

High School Diploma or GED Equivalent

Job description

Stock Yards Bank & Trust in Louisville, KY is seeking a Service Associate I to perform face-to-face customer banking transactions, sell and cross-sell bank products, and provide exceptional customer service. You will process deposits and withdrawals, balance the cash drawer, and support branch operations; strong communication and teamwork are required to succeed in a dynamic retail banking environment.

This role requires a High School diploma or GED and cash handling experience; the position