Bank Service Associate: Customer Solutions & Cash Handling

Stock Yards Bank & Trust; Cincinnati (OH); On-site; USD 17,000 - 25,000; Full time

Job summary

Stock Yards Bank & Trust in Cincinnati, OH seeks a Service Associate I to perform face-to-face customer banking transactions, handle deposits and withdrawals, and cross-sell bank products while delivering exceptional service. As part of the Retail team, you will balance cash drawers, process checks, and engage customers with a consultative approach, supporting daily operations and team meetings.

The role requires High School diploma or GED, good communication, a professional appearance, and the

Qualifications

• High School diploma or GED is required.
• Experience with customer contact and cash handling.
• Strong written and verbal communication skills.
• Professional appearance and demeanor.
• Ability to work well with others.

Responsibilities

• Process deposits, withdrawals, cash checks and balance a cash drawer.
• Cash checks following bank policy and sell official checks.
• Balance teller work through image capture and POS systems.
• Engage customers with consultative selling to uncover needs and offer solutions.
• Assist with beginning, end of day and other operational duties as needed.
• Participate in weekly team meetings.

Skills

Communication

Professional appearance

Teamwork

Math skills

PC proficiency

Education

High School Diploma or GED

Job description

Stock Yards Bank & Trust in Cincinnati, OH seeks a Service Associate I to perform face-to-face customer banking transactions, handle deposits and withdrawals, and cross-sell bank products while delivering exceptional service. As part of the Retail team, you will balance cash drawers, process checks, and engage customers with a consultative approach, supporting daily operations and team meetings.

The role requires High School diploma or GED, good communication, a professional appearance, and the