Banking Service Associate: Cash, Sales & Service

Stock Yards Bank & Trust; Austin (IN); On-site; USD 33,000 - 42,000; Full time

Job summary

Stock Yards Bank & Trust in Austin, TX is seeking a Service Associate I to complete face-to-face customer banking transactions, sell and cross-sell bank products, and provide exceptional service. This role requires a High School Diploma or GED, cash handling experience, strong communication, and the ability to work with others on a teller team; hours vary by branch, with Saturdays by rotation.

The position involves standing on the teller line, supporting daily branch operations and delivering

Qualifications

• High School Diploma or GED equivalent.
• Customer contact and cash handling experience.
• Good written and verbal communication skills.
• Professional appearance and demeanor.
• Ability to work well with others.
• Good math skills.
• PC proficient.

Responsibilities

• Exemplify our 212 commitment to service.
• Process deposits, withdrawals, cash checks and balance a cash drawer.
• Cash checks following SYB check cashing policy.
• Sell official checks.
• Process and balance teller work through image capture.
• Consultative selling – engaging customers and prospects to uncover needs and offer solutions.
• Assist with beginning, end of day and other operational duties as needed.
• Participate in weekly team meetings.

Skills

Customer service

Cash handling

Communication

Math skills

Teamwork

PC proficiency

Education

High School Diploma or GED Equivalent

Job description

Stock Yards Bank & Trust in Austin, TX is seeking a Service Associate I to complete face-to-face customer banking transactions, sell and cross-sell bank products, and provide exceptional service. This role requires a High School Diploma or GED, cash handling experience, strong communication, and the ability to work with others on a teller team; hours vary by branch, with Saturdays by rotation.

The position involves standing on the teller line, supporting daily branch operations and delivering