Retail Banker II: Service, Sales & Community Impact

Woodforest National Bank; Conroe (TX); On-site; USD 40,000 - 52,000; Full time

Job summary

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador and grow retail customer relationships through exceptional service and proactive marketing of banking products.

You will support operational excellence with accurate transactions, account openings, and compliance, while engaging customers in meaningful conversations about financial needs and digital tools.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• In-store retail banking experience preferred but not required.
• Strong communication, organizational, and problem-solving skills.
• Willingness to work flexible or extended hours as needed.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through referrals and outreach.
• Resolve customer inquiries at first point of contact with internal support.
• Maintain accurate transactions, account openings, and regulatory compliance.
• Explain complex banking solutions in simple terms.
• Deliver warm, personalized customer interactions daily.

Skills

Retail banking experience

Sales skills

Customer service

Communication

Problem-solving

Education

High School Diploma or equivalent

Tools

Cisco Duo app

Job description

Woodforest National Bank is seeking a Banker to serve as a frontline ambassador and grow retail customer relationships through exceptional service and proactive marketing of banking products.

You will support operational excellence with accurate transactions, account openings, and compliance, while engaging customers in meaningful conversations about financial needs and digital tools.