Retail Banking Advisor II

TD; Springfield (VA); On-site; USD 34,000 - 47,000; Full time

Job summary

TD Bank is seeking a Retail Banker II in Springfield, VA to serve as a Customer liaison, delivering TD’s brand promise through financial expertise and proactive advice. You will identify banking solutions, advice Customers, and grow relationships using knowledge of personal and business banking products.

Responsibilities include acting as a subject matter expert, recommending suitable products, and collaborating with teams to deliver a Legendary Customer experience at TD locations.

Qualifications

• Demonstrates superior customer service skills.
• Excellent communication across stakeholders.
• Strong organizational skills to manage multiple tasks.

Responsibilities

• Provide consultative banking advice to Customers and identify TD solutions.
• Build and nurture Customer relationships through product knowledge and listening.
• Lead end-to-end Customer conversations, including loan discussions and referrals.
• Act as a brand ambassador while promoting TD’s customer-first approach.

Skills

Customer service

Communication

Organization

Notary (Preferred)

Education

HS Diploma or GED

2 year degree preferred

Tools

Microsoft Office

Job description

TD Bank is seeking a Retail Banker II in Springfield, VA to serve as a Customer liaison, delivering TD’s brand promise through financial expertise and proactive advice. You will identify banking solutions, advice Customers, and grow relationships using knowledge of personal and business banking products.

Responsibilities include acting as a subject matter expert, recommending suitable products, and collaborating with teams to deliver a Legendary Customer experience at TD locations.