Relationship Banker II — Personal Banking & Solutions

TD; Springfield (MA); On-site; USD 30,000 - 38,000; Full time

Job summary

TD in Springfield, MA is seeking a customer-focused associate to deliver everyday banking and support consumer product needs through relationship-based service. You will be the hospitality ambassador at the financial center, handling transactions, and engaging clients to understand their options while ensuring accuracy and regulatory compliance.

The role requires at least 1+ years of client-facing experience, a high school diploma or GED, and flexibility to work evenings, weekends, and holidays.

Qualifications

• High school diploma or GED.
• 1+ years demonstrated experience working with clients.
• Teller or cash-handling experience in a client facing/financial institution preferred.
• Ability to work during operating hours including evenings, weekends and holidays as scheduled.

Responsibilities

• Orchestrates the overall client experience by effectively managing client flow (in-person and phone).
• Delivers everyday banking transactions with accuracy and provides client support.
• Identify client needs and refer to appropriate partners or specialists to help clients achieve financial goals.

Education

High school diploma or GED

Job description

TD in Springfield, MA is seeking a customer-focused associate to deliver everyday banking and support consumer product needs through relationship-based service. You will be the hospitality ambassador at the financial center, handling transactions, and engaging clients to understand their options while ensuring accuracy and regulatory compliance.

The role requires at least 1+ years of client-facing experience, a high school diploma or GED, and flexibility to work evenings, weekends, and holidays.