Retail Banking Advisor - Growth & Service Leader

Woodforest National Bank; Peoria (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

Woodforest National Bank is seeking a Banker II in Illinois—Peoria to serve as a frontline ambassador and grow customer relationships through outstanding service and proactive product referrals.

You will execute branch operations with accuracy, support digital banking tools, and participate in local marketing efforts while upholding Woodforest’s core values of Ownership, Service, Community, and Integrity.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required.
• Strong communication, organizational, and problem-solving skills.
• Ability to work flexible or extended hours based on retail branch needs.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through referrals and outreach.
• Open/maintain deposit accounts with accuracy.
• Balance cash and perform teller transactions.
• Maintain confidentiality and comply with policies.

Skills

Retail sales

Customer service

Communication

Problem-solving

Flexibility

Organizational skills

Attention to detail

Confidentiality

Banking product knowledge

Education

High School Diploma

Tools

Cisco Duo app

Job description

Woodforest National Bank is seeking a Banker II in Illinois—Peoria to serve as a frontline ambassador and grow customer relationships through outstanding service and proactive product referrals.

You will execute branch operations with accuracy, support digital banking tools, and participate in local marketing efforts while upholding Woodforest’s core values of Ownership, Service, Community, and Integrity.