Retail Banker II: Growth, Service & Community

Woodforest National Bank; Bloomington (IN); On-site; USD 40,000 - 54,000; Full time

Benefits offered by this job

401(k) ESOP

Paid time off

Medical coverage

Disability & Life Insurance

Well-being program

Job summary

Woodforest National Bank in Bloomington, IN is seeking a Branch Banker to serve as a frontline ambassador. You will build and grow retail customer relationships through exceptional service, proactive marketing of products, and consistent execution of operational excellence.

This role emphasizes ownership, service, community, and integrity as core values while supporting digital banking tools and in-branch operations.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Strong communication, organizational, and problem-solving skills.
• Willingness to accept coaching and feedback.
• Flexible or extended hours based on branch needs.

Responsibilities

• Own customer needs by recommending banking solutions and achieving sales goals.
• Deliver Woodforest Experience with warm, personalized service and clear product explanations.
• Represent Woodforest in the community and support branch marketing efforts.
• Uphold confidentiality, comply with policies, and ensure regulatory compliance.
• Perform branch servicing duties and maintain accuracy in transactions and deposits.

Skills

Retail banking sales

Customer service

Referral and marketing

Digital banking tools

Education

High School Diploma or equivalent

Job description

Woodforest National Bank in Bloomington, IN is seeking a Branch Banker to serve as a frontline ambassador. You will build and grow retail customer relationships through exceptional service, proactive marketing of products, and consistent execution of operational excellence.

This role emphasizes ownership, service, community, and integrity as core values while supporting digital banking tools and in-branch operations.