Banker II: Customer-Focused Retail Banking

Woodforest National Bank; Kankakee (IL); On-site; USD 22,000 - 28,000; Full time

Job summary

Woodforest National Bank is seeking a Banker II in Illinois-Kankakee to deliver the Woodforest Experience and grow retail relationships through exceptional service and proactive banking solutions.

You will assist with teller duties, contribute to branch marketing, and uphold our Core Values of Ownership, Service, Community and Integrity in every customer and team interaction. Flexibility with hours and strong communication are valued.

Qualifications

• Minimum 2 years of relevant retail sales and/or customer service experience.
• Strong communication and problem-solving skills.
• Ability to work flexible or extended hours based on branch needs.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through referrals and outreach.
• Handle teller tasks and maintain branch operations accurately.
• Support digital banking tools and platforms.

Skills

Retail Sales

Customer Service

Communication

Problem Solving

Sales Referrals

Education

High School Diploma or equivalent

Tools

Cisco Duo app

Job description

Woodforest National Bank is seeking a Banker II in Illinois-Kankakee to deliver the Woodforest Experience and grow retail relationships through exceptional service and proactive banking solutions.

You will assist with teller duties, contribute to branch marketing, and uphold our Core Values of Ownership, Service, Community and Integrity in every customer and team interaction. Flexibility with hours and strong communication are valued.