Retail Banker II - Build Relationships & Drive Growth

Woodforest National Bank; Baton Rouge (LA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

ESOP ownership

401(k) match

Medical coverage

Paid time off

Well-being program

Employee assistance program

Job summary

Woodforest National Bank in Baton Rouge seeks a dedicated Banker to strengthen retail customer relationships and deliver the Woodforest Experience. You will promote banking solutions, while providing warm, personalized service and proactive outreach in a fast-paced branch environment.

The role emphasizes ownership, integrity, and community engagement, with opportunities to grow through coaching, teamwork, and participation in local initiatives that support financial literacy and neighborhood

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required.
• Strong communication, organizational, and problem-solving skills.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through conversations and referrals.
• Resolve customer inquiries at first point of contact.
• Maintain accurate transaction processing and account opening.
• Explain complex banking solutions in simple terms.

Skills

Customer service

Retail sales

Communication

Education

High School Diploma or equivalent

Job description

Woodforest National Bank in Baton Rouge seeks a dedicated Banker to strengthen retail customer relationships and deliver the Woodforest Experience. You will promote banking solutions, while providing warm, personalized service and proactive outreach in a fast-paced branch environment.

The role emphasizes ownership, integrity, and community engagement, with opportunities to grow through coaching, teamwork, and participation in local initiatives that support financial literacy and neighborhood