Relationship Banker II: Elevate Retail Banking Experience

Woodforest National Bank

Denver (NC)

On-site

USD 42,000 - 52,000

Full time

46 hours ago
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Benefits offered by this job

401(k) ESOP match
Paid time away
Medical coverage
Career development

Job summary

Woodforest National Bank is seeking a proactive Banker to build and grow retail customer relationships through exceptional service and proactive marketing of banking products. You will champion Woodforest’s Core Values and deliver the Woodforest Experience in a fast-paced branch setting.

Responsibilities include owning customer interactions, driving sales, and ensuring accurate processing and compliance while supporting digital banking tools for a modern customer experience.

Qualifications

  • Minimum of 2 years of relevant retail sales and/or customer service experience.
  • High School Diploma or equivalent is required.
  • Strong communication, organizational, and problem-solving skills.
  • Ability to work flexible or extended hours based on retail branch needs.

Responsibilities

  • Identify customer needs and recommend appropriate banking solutions.
  • Achieve individual sales goals through proactive conversations, referrals, and marketing outreach.
  • Explain banking products and digital solutions in a simple, understandable way.
  • Open and maintain deposit accounts and consumer loan products with accuracy and compliance.
  • Maintain operational excellence through accurate transaction processing and adherence to policies.

Skills

Retail sales
Customer service
Communication skills
Problem solving
Teamwork
Adaptability

Education

High School Diploma or equivalent

Tools

Cisco Duo

Job description

Woodforest National Bank is seeking a proactive Banker to build and grow retail customer relationships through exceptional service and proactive marketing of banking products. You will champion Woodforest’s Core Values and deliver the Woodforest Experience in a fast-paced branch setting.

Responsibilities include owning customer interactions, driving sales, and ensuring accurate processing and compliance while supporting digital banking tools for a modern customer experience.

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