Retail Backroom & Customer Experience Associate

The TJX Companies, Inc.; Georgia; On-site; USD 222,000 - 231,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Healthcare benefits

Paid holidays

Life insurance

Job summary

The TJX Companies, Inc. HomeGoods division is seeking a customer-focused Associate to help deliver a positive shopping experience in a fast-paced store environment.

You will engage with customers, process transactions, and support merchandising and safety standards to ensure a clean, organized sales floor. Ideal candidates bring strong communication skills, a flexible schedule, and the ability to multitask while collaborating with team members to meet store goals.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Capable of multi-tasking.
• Able to adapt to unexpected situations.
• Ability to lift heavy objects with or without accommodation.

Responsibilities

• Deliver a highly satisfied customer experience.
• Ring purchases and returns accurately according to procedures.
• Promote credit and loyalty programs.
• Maintain store cleanliness and recovery standards.
• Support loss prevention and safety initiatives.
• Cross-train in multiple store areas as needed.

Skills

Customer service

Flexible schedule

Communication skills

Attention to detail

Multitasking

Teamwork

Job description

The TJX Companies, Inc. HomeGoods division is seeking a customer-focused Associate to help deliver a positive shopping experience in a fast-paced store environment.

You will engage with customers, process transactions, and support merchandising and safety standards to ensure a clean, organized sales floor. Ideal candidates bring strong communication skills, a flexible schedule, and the ability to multitask while collaborating with team members to meet store goals.