Retail Backroom Associate: Customer Experience & Growth

The TJX Companies, Inc.; Federal Way (WA); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Healthcare options

Paid holidays

Job summary

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver a superior customer experience. You will engage with customers, maintain a clean store, and support operations across sales, returns, and merchandising while upholding company standards.

Ideal candidates have strong communication, attention to detail, and the ability to multi-task in a fast-paced retail environment. A flexible schedule and a willingness to work in various store areas are required.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.

Responsibilities

• Model customer experience best practices with customers and teammates.
• Accurately ring purchases and returns per procedures.
• Promote credit and loyalty programs and maintain store appearance.
• Support loss prevention and safety standards and help in store recovery as needed.
• Process and prepare merchandise for the sales floor following procedures.
• Assist in other store areas as needed to meet business needs.

Skills

Customer service

Flexible schedule

Communication

Attention to detail

Multi-tasking

Retail experience

Job description

HomeGoods at The TJX Companies, Inc. is seeking team members to deliver a superior customer experience. You will engage with customers, maintain a clean store, and support operations across sales, returns, and merchandising while upholding company standards.

Ideal candidates have strong communication, attention to detail, and the ability to multi-task in a fast-paced retail environment. A flexible schedule and a willingness to work in various store areas are required.