Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Modesto (CA); In loco; USD 23.000 - 24.000; Tempo pieno

Vantaggi offerti da questo lavoro

Associate discount

EAP

smoking cessation

bereavement

401(k) Associate contributions

child care & cell phone discounts

pet & legal insurance

credit union

referral bonuses

Descrizione del lavoro

Marshalls, part of The TJX Companies, is seeking team members to deliver exceptional customer experiences in a fast-paced store environment. You will handle transactions, support merchandising, and participate in loss prevention while maintaining a clean, organized sales floor.

The role emphasizes teamwork, integrity, and a proactive approach to store operations. Ideal candidates bring customer service passion, ability to adapt to changing tasks, and a willingness to learn.

Competenze

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Retail customer experience preferred.

Mansioni

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Conoscenze

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Adaptability

Descrizione del lavoro

Marshalls, part of The TJX Companies, is seeking team members to deliver exceptional customer experiences in a fast-paced store environment. You will handle transactions, support merchandising, and participate in loss prevention while maintaining a clean, organized sales floor.

The role emphasizes teamwork, integrity, and a proactive approach to store operations. Ideal candidates bring customer service passion, ability to adapt to changing tasks, and a willingness to learn.