Retail Associate Manager: Strategy, Talent & Growth

Ralph Lauren; Concord (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

Ralph Lauren in Concord, NC is seeking an Associate Manager to support the General Manager in formulating strategic plans and executing initiatives to drive profitability while maintaining brand integrity. This role acts as a key decision-maker in the GM's absence and focuses on operational excellence, talent optimization, and innovative selling methods to grow the business.

The Associate Manager will lead a team to deliver the RL client experience, develop local community outreach, and ensure

Qualifications

• College degree or equivalent is a plus.
• Retail management or similar experience in a high-volume environment.
• Ability to communicate effectively with customers and store personnel.
• Ability to lift up to 30 lbs and move around the floor.
• Flexible schedule including day, evening, weekends, and travel.

Responsibilities

• Support the General Manager in analyzing business trends and planning of initiatives for your store location.
• Educate your team on sales and profit performance tools and resources.
• Create a consistent customer experience aligned to RL brand expectations by supporting the store vision.
• Assist in the creation of the store client development strategy and lead community outreach in your market.
• Execute the talent strategy set for your store, collaborating with the General Manager to build and develop a team with the customer at its core.
• Drive networking and recruitment activities in your store market.
• Actively engage in ongoing talent development conversations, providing coaching and feedback to employees.
• Maintain productivity standards through managing processes and store execution, including inventory control and shrink goals.
• Champion use of new technology in support of New Ways of Selling techniques and More Ways to Shop.
• Uphold all company policies and procedures.
• Provide feedback to General Manager & District Director, identifying high profit potential and trends for your store market.
• Ensure sales floor and store standards exceed expectations at all times.
• Create an inclusive environment aligned to RL values.

Skills

Retail management

Communication

Time management

Business acumen

Education

College degree or equivalent

Job description

Ralph Lauren in Concord, NC is seeking an Associate Manager to support the General Manager in formulating strategic plans and executing initiatives to drive profitability while maintaining brand integrity. This role acts as a key decision-maker in the GM's absence and focuses on operational excellence, talent optimization, and innovative selling methods to grow the business.

The Associate Manager will lead a team to deliver the RL client experience, develop local community outreach, and ensure