Luxury Retail Associate Manager: Strategy & Talent

BoF Careers; Castle Rock (CO); On-site; USD 65,000 - 75,000; Full time

Job summary

Ralph Lauren Corporation is seeking an Associate Manager to support the General Manager in creating strategic plans and executing initiatives for a profitable store. You will be a key decision-maker in the absence of the GM, driving brand standards, talent development, and community outreach to elevate the customer experience.

The role requires leadership in scheduling, inventory control, and deploying New Ways of Selling while maintaining store performance and adhering to RL policies and values.

Qualifications

• Experience in managing a high-volume or flagship retail environment.
• Strong communication and interpersonal skills with customers and staff.
• Ability to train, motivate and develop a diverse team.

Responsibilities

• Support the General Manager in analyzing business trends and strategic planning of business initiatives for your store location
• Understand and educate your team on sales and profit performance tools and resources
• Create a consistent customer experience aligned to RL brand expectations by supporting the store vision
• Assist in the creation of the store client development strategy and lead community outreach in your market
• Execute the talent strategy set for your store, collaborating with the General Manager to build and develop a team with the customer at its core, who can deliver the store vision
• Drive networking and recruitment activities in your store market
• Actively engage in ongoing talent development conversations, providing employees coaching, feedback and learning opportunities
• Maintain exceptional productivity standards through managing processes and store execution, including supporting with inventory control and management to achieve store shrink goals.
• Champion use of new technology in support of New Ways of Selling techniques and More Ways to Shop to drive business result
• Uphold all company policies and procedures
• Provide feedback to General Manager & District Director, identifying high profit potential and category business trends for your store market
• Ensure sales floor and all store standards exceed expectations at all times
• Create an inclusive environment aligned to core Ralph Lauren Company values and Cultural Focus Areas

Skills

Retail management

Customer service

Team leadership

Communication

Sales analytics

Education

College degree or equivalent

Job description

Ralph Lauren Corporation is seeking an Associate Manager to support the General Manager in creating strategic plans and executing initiatives for a profitable store. You will be a key decision-maker in the absence of the GM, driving brand standards, talent development, and community outreach to elevate the customer experience.

The role requires leadership in scheduling, inventory control, and deploying New Ways of Selling while maintaining store performance and adhering to RL policies and values.