Retail Associate Manager | Lead Team & Customer Experience

Madewell; The Woodlands (TX); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Competitive base pay and bonus-program

Up to 60% discount on branded product

Competitive Paid Time Off (PTO)

401(k) plan with company matching

Medical, dental, vision, and life insu

Discounts on entertainment, travel, F&

Job summary

Madewell is seeking an Associate Manager to join our leadership team in The Woodlands, TX. You will drive profitability by fostering genuine customer connections, brand loyalty, and community engagement, while coaching and guiding the team to peak performance.

You will oversee a designated division (e.g., Visual Merchandising, Operations, HR, Service & Selling) and collaborate with the Store Director to ensure operational excellence.

Qualifications

• 3+ years of full-time retail management experience with a similar scope.

Responsibilities

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Leadership

Customer service

Teamwork

Flexibility

Problem-solving

Scheduling availability

Physical ability

Job description

Madewell is seeking an Associate Manager to join our leadership team in The Woodlands, TX. You will drive profitability by fostering genuine customer connections, brand loyalty, and community engagement, while coaching and guiding the team to peak performance.

You will oversee a designated division (e.g., Visual Merchandising, Operations, HR, Service & Selling) and collaborate with the Store Director to ensure operational excellence.