Retail Associate Manager: Lead Teams, Drive Brand Loyalty

Madewell, Inc.; Edina (MN); On-site; USD 33,062 - 41,328; Full time

Benefits offered by this job

Competitive base pay

60% discount on Madewell products

PTO including holidays

401(k) with company matching

Medical, dental, vision, and life ins.

Discounts on entertainment, travel, or

Job summary

Madewell, Edina, MN seeks an Associate Manager to join the leadership team. You will drive profitability by building brand loyalty, coaching teams, and delivering exceptional service while stepping into multiple roles to maintain store excellence.

You will collaborate with the Store Director to own your division (Visual Merchandising, Operations, HR, and Service & Selling), manage systems, support recruiting and training, and create a collaborative environment that exceeds goals and strengthens

Qualifications

• 3+ years of full-time retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, with strong problem-solving skills.
• Scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product and lift at least 40 pounds.

Responsibilities

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Customer service

Team leadership

Job description

Madewell, Edina, MN seeks an Associate Manager to join the leadership team. You will drive profitability by building brand loyalty, coaching teams, and delivering exceptional service while stepping into multiple roles to maintain store excellence.

You will collaborate with the Store Director to own your division (Visual Merchandising, Operations, HR, and Service & Selling), manage systems, support recruiting and training, and create a collaborative environment that exceeds goals and strengthens