Retail Associate Manager: Build Loyalty & Lead Store Team

Madewell, Inc.; Bozeman (MT); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Competitive base pay

60% discounts on Madewell products

PTO and holidays

401(k) with company match

Medical, dental, vision, life

Job summary

Madewell, Inc. is seeking an Associate Manager to join its leadership team.

You will drive profitability by forging authentic customer connections, brand loyalty, and community engagement, while coaching the team to peak performance and stepping into other roles to maintain operations. In this role you will partner with the Store Director, manage your division (Visual Merchandising, Operations, HR, Service & Selling), oversee store systems, recruit and train staff, and foster a collaborative

Qualifications

• 3+ years of full-time retail management experience
• Passionately support brand, customers, and teams
• Stay current with fashion trends and industry developments
• Embrace teamwork, flexibility, and courtesy on tasks
• Innovate and champion new ideas while navigating uncertainty

Responsibilities

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director and management team to cultivate a collaborative working environment for all associates.
• Ensure the team is on track to exceed goals and provide best-in-class customer service.
• Develop innovative ways to engage the community and build loyalty through events.
• Step into a variety of roles on the sales floor as needed.

Skills

Retail management

Team leadership

Customer service

Scheduling flexibility

Job description

Madewell, Inc. is seeking an Associate Manager to join its leadership team.

You will drive profitability by forging authentic customer connections, brand loyalty, and community engagement, while coaching the team to peak performance and stepping into other roles to maintain operations. In this role you will partner with the Store Director, manage your division (Visual Merchandising, Operations, HR, Service & Selling), oversee store systems, recruit and train staff, and foster a collaborative