Retail Associate Manager — Lead Store Growth

J.Crew Factory; Alexandria (VA); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Competitive base pay

60% employee discount

PTO + holidays

401(k) with matching

Medical, dental, vision

Job summary

J.Crew Factory in Alexandria, VA is seeking an Associate Manager to lead a key area of the store, fostering genuine connections with customers and driving profitability. You will coach colleagues, monitor performance, and step into other roles as needed to keep operations running smoothly.

You will manage daily store functions, support recruiting and training, and collaborate with the Store Director to sustain exceptional service and brand standards.

Qualifications

• Have 3+ years of full-time retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product and lift/move at least 40 pounds.

Responsibilities

• Collaborate with Store Director to act as a shared business owner while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology ensuring accountability.
• Support Store Director with recruiting, training and development.
• Partner with Store Director and management to foster a collaborative working environment.
• Ensure the team exceeds goals and delivers best-in-class customer service.
• Develop innovative ways to engage the community and build loyalty through events.
• Step into various sales floor roles as needed.

Skills

Retail management

Customer service

Team leadership

Flexibility

Job description

J.Crew Factory in Alexandria, VA is seeking an Associate Manager to lead a key area of the store, fostering genuine connections with customers and driving profitability. You will coach colleagues, monitor performance, and step into other roles as needed to keep operations running smoothly.

You will manage daily store functions, support recruiting and training, and collaborate with the Store Director to sustain exceptional service and brand standards.