Assistant Manager: Lead Store Growth & Customer Connection

J.Crew Factory; Peachtree Corners (GA); On-site; USD 24,000 - 31,000; Full time

Benefits offered by this job

Competitive base pay

60% discount on branded products (J.Cr

401(k) plan with company matching

Medical, dental, vision, prescription,

Life insurance

Job summary

J.Crew Factory is seeking an Assistant Manager to join our leadership team. You’ll drive profitability through genuine customer connections, brand loyalty and strong community engagement, while coaching the sales team for peak performance.

You’ll also collaborate with the leadership group to adapt strategies and ensure smooth operational support as needed. You will help manage a designated division, support recruiting and training, and foster a collaborative, high-energy environment that keeps

Qualifications

• 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product and lift, carry and move at least 40 pounds.

Responsibilities

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.). Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Team leadership

Customer service

Scheduling flexibility

Job description

J.Crew Factory is seeking an Assistant Manager to join our leadership team. You’ll drive profitability through genuine customer connections, brand loyalty and strong community engagement, while coaching the sales team for peak performance.

You’ll also collaborate with the leadership group to adapt strategies and ensure smooth operational support as needed. You will help manage a designated division, support recruiting and training, and foster a collaborative, high-energy environment that keeps