Retail Assistant Manager — Fashion & Community Leader

J.Crew Factory; Charlottesville (VA); On-site; USD 50,861,000 - 63,899,000; Full time

Benefits offered by this job

Competitive base pay and bonus program

Up to 60% discount on branded product

Entertainment, travel, fitness, and at

401(k) plan with company matching

Medical, dental, prescription, vision,

Competitive PTO with paid holidays

Job summary

J.Crew Factory in Charlottesville, VA is seeking an Assistant Manager to join the leadership team. You’ll drive profitability through genuine customer connections, brand loyalty, and community engagement, while coaching the sales team to high performance.

You’ll collaborate with the Store Director and ASM to adapt strategies for success and ensure smooth operational support, including recruiting, training, and development as needed.

Qualifications

• 1–2 years of retail management experience with a similar scope.
• Passion to support our brand, customers, and teams.
• Stay up to date with fashion trends and industry developments.

Responsibilities

• Support the Store Director and ASM to drive profitability and brand loyalty.
• Own division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology with accountability.
• Assist with recruiting, training and development as needed.
• Collaborate to create a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead product knowledge sessions to boost customer connections.
• Engage the community and build loyalty through events.
• Step into various roles on the sales floor as needed.

Skills

Retail management

Customer service

Teamwork

Problem solving

Scheduling flexibility

Job description

J.Crew Factory in Charlottesville, VA is seeking an Assistant Manager to join the leadership team. You’ll drive profitability through genuine customer connections, brand loyalty, and community engagement, while coaching the sales team to high performance.

You’ll collaborate with the Store Director and ASM to adapt strategies for success and ensure smooth operational support, including recruiting, training, and development as needed.