Retail Associate Manager - Lead Store Experience

Tommy Bahama; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Lilly Pulitzer is seeking an Associate Manager to support daily store operations, drive sales, and enhance client experience at our retail location. The role emphasizes leadership, coaching, and collaboration to uphold the brand’s casual glamour and sunny spirit.

The position is full-time, non-exempt, hourly, with a typical 40-hour week and potential overtime, located in-store. Candidates should be ready for flexible hours including nights, weekends, and holidays in alignment with store needs.

Qualifications

• Bachelor level education not specified in ad.
• Two years retail or fashion experience preferred.
• Strong supervisory, communication, and customer service skills.
• Excellent written and verbal communication skills.
• Excellent problem-solving and decision-making skills.
• Ability to multi-task in a fast-paced environment.
• Proficient in Microsoft & Apple technology.

Responsibilities

• Assist with daily operation of Lilly Pulitzer retail store.
• Deliver results by achieving daily sales goals using KPI metrics.
• Support client experience and store culture initiatives.
• Provide in-the-moment coaching and actionable feedback to team.
• Maintain cash handling accuracy and store assets.

Skills

Supervisory skills

Customer service

Communication

Problem-solving

Multi-tasking

MS & Apple technology

Tools

XStore

Tulip

Job description

Lilly Pulitzer is seeking an Associate Manager to support daily store operations, drive sales, and enhance client experience at our retail location. The role emphasizes leadership, coaching, and collaboration to uphold the brand’s casual glamour and sunny spirit.

The position is full-time, non-exempt, hourly, with a typical 40-hour week and potential overtime, located in-store. Candidates should be ready for flexible hours including nights, weekends, and holidays in alignment with store needs.