Retail Associate Manager: Lead a Customer-Centric Team

T-Mobile; Colville (WA); In loco; USD 43.000 - 76.000; Tempo pieno

Vantaggi offerti da questo lavoro

Competitive pay

Stock grants

401(k)

Paid time off

Employee discounts

Descrizione del lavoro

T-Mobile US Inc. is seeking a Retail Associate Manager to collaborate with the Store Manager in guiding and developing the store team. The role focuses on delivering outstanding customer experiences and meeting the company’s sales and service standards.

Responsibilities include coaching Mobile Experts, maintaining store standards, and staying up-to-date on products, services, and promotions to drive customer satisfaction and business results.

Competenze

• High School Diploma or GED is required.
• 1 year of customer service and/or sales experience is preferred in retail.
• Strong communication and leadership skills with knowledge of store operations are essential.

Mansioni

• Lead and develop the store team in partnership with the Store Manager to meet T-Mobile's customer-centric goals.
• Ensure exceptional customer service, manage wait times and coach Mobile Experts to achieve monthly success metrics.

Conoscenze

Communication

Leadership

Store Operations

Formazione

High School Diploma/GED

Descrizione del lavoro

T-Mobile US Inc. is seeking a Retail Associate Manager to collaborate with the Store Manager in guiding and developing the store team. The role focuses on delivering outstanding customer experiences and meeting the company’s sales and service standards.

Responsibilities include coaching Mobile Experts, maintaining store standards, and staying up-to-date on products, services, and promotions to drive customer satisfaction and business results.