Retail Associate: Customer Service & Stocking Expert

Michaels; Pasadena (CA); On-site; USD 27,000 - 31,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Benefits package

Job summary

Michaels Pasadena is hiring for a store associate to help customers shop, answer questions, and ensure a fast, friendly checkout experience. You will assist with unloading trucks, stocking shelves, and keeping the store well-merchandised and in stock.

The role includes involvement with omnichannel orders (BOPIS/SFS) and adherence to SOPs and safety rules. The position requires customer service experience is preferred; team members enjoy employee discounts, benefits, and a flexible,

Qualifications

• Retail and/or customer service experience preferred.
• Ability to assist customers and operate checkout efficiently.
• Knowledge of store policies and rewards programs is helpful.

Responsibilities

• Help customers shop, locate products, and provide solutions.
• Provide fast and friendly checkout experience; execute cash handling to standards.
• Engage customers on rewards programs and enrollments.
• Assist with Omni-channel processes (BOPIS, SFS).
• Stocking, unloading trucks, and maintaining planograms.

Skills

Customer service

Cash handling

Merchandising

Store operations

Tools

POS system

Job description

Michaels Pasadena is hiring for a store associate to help customers shop, answer questions, and ensure a fast, friendly checkout experience. You will assist with unloading trucks, stocking shelves, and keeping the store well-merchandised and in stock.

The role includes involvement with omnichannel orders (BOPIS/SFS) and adherence to SOPs and safety rules. The position requires customer service experience is preferred; team members enjoy employee discounts, benefits, and a flexible,