Retail Associate: Customer Service & Merchandising

The TJX Companies, Inc.; Renton (WA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Life insurance

Paid holidays/vacation/sick

HSA

Job summary

The TJX Companies, Inc. invites applicants to join Marshalls in Renton as a team member focused on delivering exceptional customer service and maintaining a clean, organized store atmosphere.

You will adhere to operations standards, assist in cross-training across store areas, and model a positive culture with honesty and respect. The role emphasizes courteous communication, attention to detail, and safety compliance.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to adapt to changes and unexpected situations.
• Capable of lifting heavy objects with or without accommodation.

Responsibilities

• Deliver a highly satisfied customer experience and maintain a clean, organized store environment.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to support store needs across areas.
• Model customer experience practices with customers and teammates.
• Promote credit and loyalty programs.
• Process and prepare merchandise for the sales floor.
• Participate in store recovery and maintain safety standards.
• Support shrink reduction goals and programs.

Skills

Customer service

Communication

Organization

Multitasking

Attention to detail

Flexibility

Teamwork

Job description

The TJX Companies, Inc. invites applicants to join Marshalls in Renton as a team member focused on delivering exceptional customer service and maintaining a clean, organized store atmosphere.

You will adhere to operations standards, assist in cross-training across store areas, and model a positive culture with honesty and respect. The role emphasizes courteous communication, attention to detail, and safety compliance.