Retail Customer Experience Associate

The TJX Companies, Inc.; Longview (WA); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Paid holidays/vacation/sick

Life insurance

Employee discounts

Job summary

The TJX Companies, Inc. is seeking team members for Marshalls in Longview, WA to deliver exceptional customer experiences while maintaining a clean, organized store environment.

This role involves engaging with customers, supporting store operations, and promoting loyalty programs. You will be part of a team that upholds strong service standards, adapts to changing store needs, and contributes to a positive, inclusive work culture.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changes.
• Able to lift heavy objects with or without accommodation.
• Works well with peers and supervisors.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Role models customer experience practices with customers and colleagues.
• Promote credit and loyalty programs to customers.
• Process purchases and returns accurately and count change per procedures.
• Maintain merchandising standards and prepare merchandise for the sales floor.
• Participate in store recovery and safety and loss prevention efforts.

Skills

Excellent customer service

Flexible schedule

Strong communication

Organizational skills

Attention to detail

Multi-tasking

Teamwork

Job description

The TJX Companies, Inc. is seeking team members for Marshalls in Longview, WA to deliver exceptional customer experiences while maintaining a clean, organized store environment.

This role involves engaging with customers, supporting store operations, and promoting loyalty programs. You will be part of a team that upholds strong service standards, adapts to changing store needs, and contributes to a positive, inclusive work culture.