Retail Associate - Customer Experience & Merchandising

The TJX Companies, Inc.; Farmington (UT); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

EAP

401(k) Associate contributions

pet & legal insurance

credit union

referral bonuses

Job summary

Marshalls at The TJX Companies, Inc. offers a dynamic environment where you’ll engage with customers and contribute to a clean, organized store. You’ll support operations, promote credit and loyalty programs, and help maintain merchandising standards across the sales floor.

The role emphasizes strong customer service, the ability to adapt to changing priorities, and collaboration with peers and supervisors to meet store goals. A retail background is preferred and benefits accompany the role.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Job description

Marshalls at The TJX Companies, Inc. offers a dynamic environment where you’ll engage with customers and contribute to a clean, organized store. You’ll support operations, promote credit and loyalty programs, and help maintain merchandising standards across the sales floor.

The role emphasizes strong customer service, the ability to adapt to changing priorities, and collaboration with peers and supervisors to meet store goals. A retail background is preferred and benefits accompany the role.