Retail Associate - Customer Experience & Merchandising

The TJX Companies, Inc.; South Dakota; On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Job summary

Marshalls, part of The TJX Companies, is seeking a retail team member to deliver a high-quality customer experience in our store. You will engage with customers, process transactions, and support merchandising goals while upholding safety and cleanliness standards.

The role requires strong communication, multitasking, and the ability to adapt to a dynamic retail environment. Join a diverse team with opportunities for growth and competitive pay.

Qualifications

• Must possess excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexibility

Communication

Organization

Multitasking

Adaptability

Lifting capability

Teamwork

Retail experience

Job description

Marshalls, part of The TJX Companies, is seeking a retail team member to deliver a high-quality customer experience in our store. You will engage with customers, process transactions, and support merchandising goals while upholding safety and cleanliness standards.

The role requires strong communication, multitasking, and the ability to adapt to a dynamic retail environment. Join a diverse team with opportunities for growth and competitive pay.