Retail Associate - Customer Service & Merchandising

ALDI USA; Raleigh (NC); On-site; USD 53,010,000 - 58,741,000; Full time

Benefits offered by this job

401(k) Plan

Company 401(k) Matching

EAP

PerkSpot Discount

Medical Insurance

Paid Holidays

Parental Leave

Disability Insurance

Life Insurance

Job summary

ALDI USA is seeking a full-time Store Associate to merchandise, stock, cashier, and keep the store clean. You will help create a great shopping experience by collaborating with the ALDI team and delivering exceptional customer service.

Starting wage is $18.50 per hour with scheduled increases in Year 2–5. Duties include POS transactions, stocking, curbside etc., with a focus on efficiency and loss prevention. Requires reliability and teamwork in a retail environment.

Qualifications

• Prompt and courteous customer service is required.
• Able to operate store equipment such as POS, cash registers and cleaning tools.
• Must follow ALDI policies and procedures and work well with others.

Responsibilities

• Models and fulfills all customer service principles and escalates concerns to store management as necessary.
• Informs store management of loss due to outdated or damaged products.
• Properly utilizes the POS system to scan and process purchases and reports scanning issues.
• Adheres to cash policies and procedures.
• Follows the line policy and opens additional check lanes to ensure efficient checkout.
• Stocks shelves and displays neatly following merchandising planograms to maximize sales.

Skills

Customer service

Cashier operations

Merchandising

Team collaboration

Effective communication

Education

High school diploma or equivalent

Tools

POS system

Cash registers

Floor scrubber

Cardboard baler

Pallet jacks

Handheld devices

Computers

Job description

ALDI USA is seeking a full-time Store Associate to merchandise, stock, cashier, and keep the store clean. You will help create a great shopping experience by collaborating with the ALDI team and delivering exceptional customer service.

Starting wage is $18.50 per hour with scheduled increases in Year 2–5. Duties include POS transactions, stocking, curbside etc., with a focus on efficiency and loss prevention. Requires reliability and teamwork in a retail environment.