Retail Associate: Customer Experience & Store Support

The TJX Companies, Inc.; Fairfax (VA); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Medical/dental/vision

Job summary

The TJX Companies, Inc. offers a dynamic environment at Marshalls in Fairfax, where you will contribute to a high-quality customer experience and uphold store standards.

You’ll work with a diverse team across locations, delivering friendly service and supporting loss prevention, merchandising, and daily operations. Responsibilities include welcoming customers, processing transactions, and participating in store-wide safety and recovery efforts.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Maintains and upholds merchandising philosophy and follows established procedures.
• Accurately rings customer purchases/returns and counts change back.
• Promotes credit and loyalty programs.
• Initiates and participates in store recovery and safety initiatives.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. offers a dynamic environment at Marshalls in Fairfax, where you will contribute to a high-quality customer experience and uphold store standards.

You’ll work with a diverse team across locations, delivering friendly service and supporting loss prevention, merchandising, and daily operations. Responsibilities include welcoming customers, processing transactions, and participating in store-wide safety and recovery efforts.