Retail Customer Experience Associate

The TJX Companies, Inc.; Redwood City (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Life insurance

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver outstanding customer experiences and uphold store standards. You will engage with customers, ring transactions, and support loyalty programs in a fast-paced environment.

Responsibilities include maintaining a clean sales floor, assisting in merchandising, and supporting safety and loss-prevention initiatives. A flexible schedule and effective communication are essential for success in this role.

Qualifications

• Excellent customer service skills.
• Strong communication and organizational abilities.
• Capable of multi-tasking and adapting to changes in direction or unexpected situations.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining store standards.
• Ring customer purchases and returns accurately and adhere to procedures.
• Support and promote credit and loyalty programs; uphold merchandising standards.
• Participate in store recovery, safety, and loss prevention efforts.
• Maintain cleanliness and organization of the sales floor and store.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Job description

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver outstanding customer experiences and uphold store standards. You will engage with customers, ring transactions, and support loyalty programs in a fast-paced environment.

Responsibilities include maintaining a clean sales floor, assisting in merchandising, and supporting safety and loss-prevention initiatives. A flexible schedule and effective communication are essential for success in this role.