Retail Associate - Customer Experience & Team Support

The TJX Companies, Inc.; Land O' Lakes (FL); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health benefits

Job summary

Marshalls, part of The TJX Companies, Inc., seeks a customer-focused associate to deliver a highly satisfying shopping experience. You’ll engage with customers, maintain a clean store, and support merchandising and loss-prevention efforts across shifts.

The role requires exceptional service, the ability to work a flexible schedule, strong communication, and team collaboration. Previous retail exposure is valued, with a focus on accuracy and customer care.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational abilities.
• Ability to multitask and lift heavy objects.

Responsibilities

• Role models established customer experience practices with customers.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and follows procedures.
• Prepares merchandise for the sales floor per standards.
• Participates in store safety and loss-prevention initiatives.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multitasking

Retail experience

Job description

Marshalls, part of The TJX Companies, Inc., seeks a customer-focused associate to deliver a highly satisfying shopping experience. You’ll engage with customers, maintain a clean store, and support merchandising and loss-prevention efforts across shifts.

The role requires exceptional service, the ability to work a flexible schedule, strong communication, and team collaboration. Previous retail exposure is valued, with a focus on accuracy and customer care.