Retail Associate: Customer Experience & Merchandising

The TJX Companies, Inc.; Austin (MN); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discounts

EAP

401(k) Matching

Career growth opportunities

Employee assistance

Job summary

Marshalls at The TJX Companies, Inc. seeks a team member to deliver outstanding customer service, maintain a clean store, and support operational standards. You may be cross-trained to assist in multiple store areas to meet business needs.

Ideal candidates demonstrate strong communication skills, organization, and the ability to multitask in a fast-paced retail environment. A positive attitude and teamwork are essential for success on our sales floor.

Qualifications

• Demonstrates excellent customer service skills.
• Willing to work a flexible schedule to support business needs.
• Strong communication and organizational abilities.
• Ability to multi-task and adapt to changing directions.
• Able to lift heavy objects with or without accommodation.
• Retail customer experience preferred.

Responsibilities

• Model established customer experience practices with customers.
• Ring purchases and returns accurately and handle cash according to procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the floor.
• Support store recovery and upholding cleanliness.
• Contribute to safety, loss prevention, and policy adherence.
• Other duties as assigned.

Skills

Customer service excellence

Flexible schedule

Communication skills

Organizational skills

Multitasking

Adaptability

Team collaboration

Retail experience

Job description

Marshalls at The TJX Companies, Inc. seeks a team member to deliver outstanding customer service, maintain a clean store, and support operational standards. You may be cross-trained to assist in multiple store areas to meet business needs.

Ideal candidates demonstrate strong communication skills, organization, and the ability to multitask in a fast-paced retail environment. A positive attitude and teamwork are essential for success on our sales floor.