Retail Assistant Store Manager - Lead Ops & Service

Rack Room Shoes; Greer (SC); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Benefits information

Job summary

Rack Room Shoes in Greer, SC seeks an Assistant Manager to support the Store Manager with daily operations, customer service excellence and sales growth. You will lead staff, train associates, uphold policies, manage POS, inventory, merchandising, scheduling, and loss prevention, ensuring a safe, friendly shopping experience.

This role requires strong communication, organizational skills, footwear knowledge, and a hands-on approach to leadership in a fast-paced retail environment.

Qualifications

• Experience in retail management or supervision.
• Strong verbal and written communication skills.
• Excellent organizational and leadership abilities.
• Strong visual merchandising skills.
• Knowledge of footwear and shoe care is preferred.
• Basic math skills for POS and reporting.
• Understanding of store operations policies and procedures.
• Ability to train and develop staff.

Responsibilities

• Assist the Store Manager in daily store operations.
• Provide leadership and training to staff.
• Maintain customer shopping experience and service levels.
• Oversee POS transactions, discounts, and refunds.
• Manage inventory controls and price changes.
• Lead merchandising, housekeeping and promotional signage.
• Assist with payroll and scheduling.
• Support loss prevention efforts.
• Share responsibility for end-of-day procedures.

Skills

Verbal and written communication

Managerial and organizational skills

Interpersonal skills

Visual merchandising

Footwear knowledge

Basic math skills

Policies and procedures knowledge

Staff training and development

Job description

Rack Room Shoes in Greer, SC seeks an Assistant Manager to support the Store Manager with daily operations, customer service excellence and sales growth. You will lead staff, train associates, uphold policies, manage POS, inventory, merchandising, scheduling, and loss prevention, ensuring a safe, friendly shopping experience.

This role requires strong communication, organizational skills, footwear knowledge, and a hands-on approach to leadership in a fast-paced retail environment.