Retail Assistant Store Manager - Lead & Elevate Experience

Bath & Body Works; Houston (TX); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay access to earned wages

401k with company match

Employee Assistance Program (EAP)

Paid time off

Job summary

Bath & Body Works in Houston is seeking an Assistant Store Manager to collaborate with the Store Manager to develop outstanding associates, deliver exceptional customer experiences, and drive growth across the store. The role emphasizes leading with a customer-first mindset and coaching teams to achieve sales objectives.

The position requires strong leadership, the ability to optimize payroll targets, and a commitment to maintaining store standards while ensuring safety and brand integrity.

Qualifications

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Prior experience in a manager role, preferably in a retail setting.
• Thrives in a customer-first based retail environment.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates.
• Responsible for leadership tasks as delegated by the Store Manager including acting as Manager on Duty to address customer experience, vendor relationship, or maintenance issues.
• Partner with the Sales Leadership Team to support action plans that improve results and ensure effective execution of operational activities.
• Implement and sustain floorset direction to optimize the business and bring the product story to life.
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
• Set the direction and goals for the day/shift when associates arrive for work.
• Provide individual and team performance feedback and recommendations to managers.
• Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.
• Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.

Skills

Sales leadership

Customer experience

Retail operations

Staff development

Communication

Coaching

Education

High school diploma

Job description

Bath & Body Works in Houston is seeking an Assistant Store Manager to collaborate with the Store Manager to develop outstanding associates, deliver exceptional customer experiences, and drive growth across the store. The role emphasizes leading with a customer-first mindset and coaching teams to achieve sales objectives.

The position requires strong leadership, the ability to optimize payroll targets, and a commitment to maintaining store standards while ensuring safety and brand integrity.