Assistant Store Manager - Lead Teams & Elevate Experiences

Bath & Body Works; Georgetown (TX); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay on-demand pay

401k with company match

Associate Stock Purchase program with

No-cost mental health and well-being (

Paid time off

Parental leave

Tuition reimbursement or tuition-free

Job summary

Bath & Body Works is seeking an Assistant Store Manager to partner with the Store Manager in developing outstanding associates, delivering exceptional customer experiences, and positively impacting growth across Bath & Body Works. Store leaders are the frontline team,Retail and customer-savvy ambassadors who drive connections with customers.

The role focuses on leading a customer-first selling culture, coaching teams, and executing store operations with a strong emphasis on sales and service

Qualifications

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Prior experience in a manager role, preferably in a retail setting.
• Thrives in a customer-first based retail environment.
• Ability to foster a customer-focused selling culture.
• Effective communication skills, being open to feedback, and the ability to adapt quickly.
• Ability to provide in-the-moment coaching to associates.
• Ability to de-escalate store and customer situations effectively.
• Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates.
• Responsible for leadership tasks as delegated by the Store Manager including acting as Manager on Duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues.
• Partner with the members of the Sales Leadership Team to support action plans that improve results and ensure effective execution of operational activities.
• Implement and sustain floorset direction to optimize the business and bring the product story to life.
• Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
• Set the direction and goals for the day/shift when associates arrive for work.
• Provide individual and team performance feedback and recommendations to managers.
• Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.
• Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Train, coach, reward, and motivate associates to improve selling and the customer experience.
• Reinforce selling expectations, performance, results, and accountability with all associates.
• All store positions require constant physical activity, including standing, walking, reaching, and lifting.

Education

High school diploma, GED certificate, or Relevant Work Experience

Job description

Bath & Body Works is seeking an Assistant Store Manager to partner with the Store Manager in developing outstanding associates, delivering exceptional customer experiences, and positively impacting growth across Bath & Body Works. Store leaders are the frontline team,Retail and customer-savvy ambassadors who drive connections with customers.

The role focuses on leading a customer-first selling culture, coaching teams, and executing store operations with a strong emphasis on sales and service