Assistant Store Manager: Lead Teams & Elevate Experience

Bath & Body Works; Arlington (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay on-demand wages

Job summary

Bath & Body Works is seeking an Assistant Store Manager to partner with the Store Manager in developing outstanding associates and delivering exceptional customer experiences. You will help drive growth, coach teams, and ensure operational excellence across the store.

The role emphasizes leadership, coaching and a customer-first culture, with opportunities to impact store performance and customer satisfaction daily.

Qualifications

• Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
• Prior experience in a manager role, preferably in a retail setting.
• Thrives in a customer-first based retail environment.
• Ability to foster a customer-focused selling culture.
• Effective communication skills, being open to feedback, and the ability to adapt quickly.
• Ability to provide in-the-moment coaching to associates.
• Ability to de-escalate store and customer situations effectively.
• Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

Responsibilities

• Attract, hire, develop, inspire, and retain top talent.
• Set and reinforce clear performance expectations, results goals, and accountability with all associates.
• Lead as Manager on Duty and address customer experience, vendor relationships, or maintenance issues.
• Partner with Sales Leadership Team to support action plans that improve results.
• Implement and sustain floorset direction to optimize the business and bring the product story to life.
• Meet payroll targets by ensuring appropriate sales floor coverage and selling focus.
• Lead in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
• Train, coach, reward, and motivate associates to improve selling and the customer experience.

Skills

Retail Leadership

Customer Experience

Staff Development

Hiring & Training

Education

High School Diploma or GED

Job description

Bath & Body Works is seeking an Assistant Store Manager to partner with the Store Manager in developing outstanding associates and delivering exceptional customer experiences. You will help drive growth, coach teams, and ensure operational excellence across the store.

The role emphasizes leadership, coaching and a customer-first culture, with opportunities to impact store performance and customer satisfaction daily.