Retail Assistant Store Manager — Lead, Coach & Grow Sales

Cash America Pawn; McKinney (TX); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Commission

Bonuses

Great hours

Wage access

Employee discounts

401(k) auto-enrollment

Tuition reimbursement

Job summary

Cash America Pawn is seeking an Assistant Store Manager in McKinney, TX to partner with the Store Manager, coach staff, and drive store performance. You will develop team members, deliver outstanding customer service, and help manage daily operations across a diverse range of merchandise.

The role offers hourly pay with commission opportunities up to 8% and a store performance bonus, with typical retail hours and benefits like earned wage access and employee discounts.

Qualifications

• Must be 18+ with a high school diploma or equivalent.
• Previous leadership or supervisory experience preferred.
• Ability to stand, walk, and lift up to 50 lbs.
• Flexible retail schedule including weekends and holidays.
• Experience in firearms locations (FFL) with provided certification.
• Bilingual candidates encouraged to apply.

Responsibilities

• Support daily store operations and act as Manager on Duty when needed.
• Deliver exceptional customer service and resolve concerns.
• Coach, train, and develop team members to meet standards.
• Assist with recruiting and retaining top talent.
• Help drive sales, profitability, and performance goals.
• Maintain inventory accuracy and asset protection.
• Open and close the store, including cash handling.
• Monitor loan and buying transactions for compliance.
• Maintain merchandising and store presentation.
• Analyze performance metrics and support business objectives.
• Build product knowledge across merchandise categories.

Skills

Leadership

Coaching

Customer service

Team development

Cash handling

Retail systems

Education

High school diploma or equivalent

Tools

Retail checkout systems

Job description

Cash America Pawn is seeking an Assistant Store Manager in McKinney, TX to partner with the Store Manager, coach staff, and drive store performance. You will develop team members, deliver outstanding customer service, and help manage daily operations across a diverse range of merchandise.

The role offers hourly pay with commission opportunities up to 8% and a store performance bonus, with typical retail hours and benefits like earned wage access and employee discounts.