Retail Assistant Store Manager — Brand Leader, Footwear

Dr. Martens plc; Iowa; On-site; USD 33,000 - 46,000; Full time

Benefits offered by this job

Employee discount 65% footwear

50% accessories discount

401(k) match

Transit/parking benefits

Paid time off

Job summary

Dr. Martens is seeking a savvy Retail Supervisor to be the right hand to the Store Manager. You will lead by example, coach the team, deliver outstanding customer service, and help grow the Dr. Martens footprint across the Americas.

You bring 2–3 years of supervisory retail experience, strong communication skills, and proficiency with MS Office and POS/inventory systems. You should be able to lift 50 pounds, work evenings and weekends, and support stock and merchandising activities.

Qualifications

• 2–3 years supervisory experience required.
• Retail experience required; footwear experience preferred.
• Demonstrated ability to communicate clearly and professionally to a broad customer base.

Responsibilities

• Partner with Store Manager to uphold consistent business standards.
• Act as a role model to foster a positive work environment.
• Coach and give feedback to the team to exceed KPIs and sales goals.
• Train new staff on duties and product knowledge.
• Assist Store Manager with HR tasks including onboarding, performance reviews, and recruitment.
• Handle opening/closing, cash handling, and bank deposits.

Skills

Supervisory experience

Retail experience

Communication skills

Math skills

Punctuality/attendance

Tools

MS Office Suite

Retail register systems

MPOS

Inventory systems

Job description

Dr. Martens is seeking a savvy Retail Supervisor to be the right hand to the Store Manager. You will lead by example, coach the team, deliver outstanding customer service, and help grow the Dr. Martens footprint across the Americas.

You bring 2–3 years of supervisory retail experience, strong communication skills, and proficiency with MS Office and POS/inventory systems. You should be able to lift 50 pounds, work evenings and weekends, and support stock and merchandising activities.