Retail Assistant Manager - Uncapped Commission & Growth

United Wireless; Forest Lake (MN); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Health, Dental, and Vision

PTO

Employee phone discount

T-Mobile perks

Job summary

United Wireless is seeking a store leader in Forest Lake, MN to work closely with the Store Manager in developing the store team and delivering a customer-first experience. You will coach Sales Representatives, manage in-store flow, and promote best practices to drive sales and satisfaction.

The role emphasizes leadership, coaching, and hands-on store management, with uncapped commission and competitive hourly pay based on experience.

Qualifications

• 1-2 years of customer service and/or sales experience, preferably in a retail environment.
• High school diploma, GED, or equivalent required.
• Must be at least 18 years old.
• Reliable transportation.

Responsibilities

• Coach and develop Sales Representatives to improve customer interactions and sales performance.
• Manage customer wait times to ensure a smooth and efficient in-store experience.
• Stay up to date on products, services, and leadership best practices.
• Provide guidance and support to team members on sales and customer service strategies.
• Support store maintenance and ensure a clean, organized retail environment.
• Oversee visual merchandising and ensure displays meet company standards.
• Ensure compliance with retail procedures and operational guidelines.
• Help team members effectively use store systems, tools, and communications.
• Drive financial performance by monitoring KPIs.
• Assist in controlling store expenses and managing discounts appropriately.
• Uphold and enforce United Wireless policies and procedures.
• Contribute to achieving store sales, operational, and customer satisfaction goals.

Skills

Customer service

Sales experience

Leadership

Coaching

Retail operations

Team development

Education

High school diploma or GED

Tools

POS systems

Job description

United Wireless is seeking a store leader in Forest Lake, MN to work closely with the Store Manager in developing the store team and delivering a customer-first experience. You will coach Sales Representatives, manage in-store flow, and promote best practices to drive sales and satisfaction.

The role emphasizes leadership, coaching, and hands-on store management, with uncapped commission and competitive hourly pay based on experience.