Retail Assistant Manager — Uncapped Commission

United Wireless; Arrowhead (CA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health, Dental, and Vision

STD, LTD & Life Insurance

Paid Time Off (PTO)

Employee Phone Discount on Service

Additional T-Mobile Perks

Job summary

United Wireless is seeking a Store Lead for our California location to work closely with the Store Manager in developing the store team and delivering an exceptional customer experience.

You will coach Sales Representatives, manage daily operations, stay current on products, and promote a customer-first culture while driving KPI attainment and overall profitability. This role offers a dynamic, team-focused environment with growth opportunities.

Qualifications

• Must be at least 18 years old.
• Must be authorized to work in the United States.
• High school diploma, GED, or equivalent.
• 1–2 years of customer service or sales experience, preferably retail.
• Reliable transportation.
• Flexible schedule for full-time employment.
• No prior experience is necessary.
• Passion for helping customers and providing excellent service.

Responsibilities

• Coach and develop Sales Representatives to improve customer interactions and sales performance.
• Manage customer wait times to ensure a smooth and efficient in-store experience.
• Stay up to date on products, services, and leadership best practices.
• Provide guidance and support to team members on sales and customer service strategies.
• Support store maintenance and ensure a clean, organized retail environment.
• Oversee visual merchandising and ensure displays meet company standards.
• Ensure compliance with retail procedures and operational guidelines.
• Help team members effectively use store systems, tools, and communications.
• Drive financial performance by monitoring KPIs.
• Assist in controlling store expenses and managing discounts appropriately.
• Uphold and enforce United Wireless policies and procedures.
• Contribute to achieving store sales, operational, and customer satisfaction goals.
• Other duties as assigned.

Skills

Customer service

Sales

Leadership

Coaching

Retail

Education

High school diploma / GED

Tools

POS systems

Job description

United Wireless is seeking a Store Lead for our California location to work closely with the Store Manager in developing the store team and delivering an exceptional customer experience.

You will coach Sales Representatives, manage daily operations, stay current on products, and promote a customer-first culture while driving KPI attainment and overall profitability. This role offers a dynamic, team-focused environment with growth opportunities.