Retail Assistant Manager — Lead Team & Grow Sales

United Wireless; Frederick (MD); On-site; USD 2,066,000 - 3,444,000; Full time

Benefits offered by this job

Health, Dental, Vision

STD, LTD & Life Insurance

Paid Time Off

Employee Phone Discount

Additional T-Mobile Perks

Job summary

United Wireless is seeking an energetic Store Leader to guide and develop the store team in a fast-paced retail environment. You will coach Sales Representatives, drive customer loyalty, and uphold our core values while ensuring a high-quality in-store experience for every guest.

The role emphasizes leadership, product knowledge, and operational excellence as you mentor staff and optimize sales performance.

Qualifications

• Must be 18 years or older.
• Authorized to work in the United States.
• 1–2 years of customer service or sales experience in retail preferred.
• Reliable transportation required.
• Flexible schedule for full-time employees.

Responsibilities

• Coach and develop Sales Representatives to improve customer interactions and sales performance.
• Manage customer wait times to ensure a smooth and efficient in-store experience.
• Stay up to date on products, services, and leadership best practices.
• Provide guidance and support to team members on sales and customer service strategies.
• Support store maintenance and ensure a clean, organized retail environment.
• Oversee visual merchandising and ensure displays meet company standards.
• Ensure compliance with retail procedures and operational guidelines.
• Help team members effectively use store systems, tools, and communications.
• Drive financial performance by monitoring KPIs.
• Assist in controlling store expenses and managing discounts appropriately.
• Uphold and enforce United Wireless policies and procedures.

Skills

Leadership

Customer service

Team development

Sales coaching

Education

High school diploma

Job description

United Wireless is seeking an energetic Store Leader to guide and develop the store team in a fast-paced retail environment. You will coach Sales Representatives, drive customer loyalty, and uphold our core values while ensuring a high-quality in-store experience for every guest.

The role emphasizes leadership, product knowledge, and operational excellence as you mentor staff and optimize sales performance.