Retail Assistant Manager: Store Ops & Guest Experience

Hibbett, Inc.; Waynesville (NC); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett I City Gear in Waynesville, NC is seeking an Assistant Manager to support daily operations, customer service, and merchandising. You will help manage store assets, supervise staff, and ensure high standards across all departments while reporting to the Store Manager.

The role emphasizes excellent customer service, inventory awareness, and the ability to lead during peak periods. Competitive hourly pay and opportunities for store leadership are offered.

Qualifications

• Experience in a retail environment, preferably footwear/apparel.
• Strong customer service and communication skills.
• Ability to engage with customers and colleagues professionally.

Responsibilities

• Assist Store Manager in controlling store assets and operations.
• Collaborate with Store Manager to set action plans for selling, restocking, merchandising and scheduling.
• Step in for Store Manager in their absence to maintain store operations.
• Aid in personnel recruiting, training, and evaluation.

Skills

Retail experience

Customer service

Interpersonal skills

Communication skills

Team leadership

Initiative

Detail oriented

Job description

Hibbett I City Gear in Waynesville, NC is seeking an Assistant Manager to support daily operations, customer service, and merchandising. You will help manage store assets, supervise staff, and ensure high standards across all departments while reporting to the Store Manager.

The role emphasizes excellent customer service, inventory awareness, and the ability to lead during peak periods. Competitive hourly pay and opportunities for store leadership are offered.