Retail Assistant Manager - Lead Store & Customer Experience

Hibbett, Inc.; Roanoke Rapids (NC); On-site; USD 14,000 - 20,000; Full time

Job summary

Hibbett I City Gear in Roanoke Rapids, NC is seeking an Assistant Manager to support the Store Manager in daily operations and service excellence. You will be knowledgeable across departments, uphold company standards, and promote merchandise while delivering outstanding customer service.

The role involves supervision in the Store Manager’s absence and training responsibilities, with an eye on profitability, inventory, and policy adherence.

Qualifications

• Experience working in retail, preferably footwear and athletic apparel.
• Excellent customer service and interpersonal skills.
• Ability to communicate effectively with customers and team members.
• Ability to lead and train a team and meet store goals.

Responsibilities

• Assist the Store Manager in controlling store assets.
• Set action plans with the Store Manager for selling, restocking, merchandising, ordering, and scheduling.
• If the Store Manager is absent, assume store responsibilities and supervision.
• Help in recruiting, training, and evaluating store staff.

Skills

Retail experience

Customer service

Communication skills

Team leadership

Job description

Hibbett I City Gear in Roanoke Rapids, NC is seeking an Assistant Manager to support the Store Manager in daily operations and service excellence. You will be knowledgeable across departments, uphold company standards, and promote merchandise while delivering outstanding customer service.

The role involves supervision in the Store Manager’s absence and training responsibilities, with an eye on profitability, inventory, and policy adherence.