Retail Assistant Manager: Store Ops & Customer Experience

R301US Hibbett Retail, Inc.; Tarboro (NC); On-site; USD 15,000 - 19,000; Full time

Job summary

Hibbett I City Gear in Tarboro, North Carolina, seeks an Assistant Manager to support the Store Manager in daily operations and customer service excellence. The role covers selling, merchandising, scheduling, and training, with responsibilities in overseeing the store in the manager’s absence.

The ideal candidate has retail experience, strong communication skills, and a proactive mindset to drive store goals and profitability while maintaining customer service standards.

Qualifications

• Experience working in a retail environment, preferably in footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Is a self-starter, has initiative to take on important tasks without being asked.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear
• Consults with Store Manager in establishing action plan to accomplish departmental and overall store responsibilities such as selling, restocking, merchandising, ordering, and scheduling.
• Assumes responsibility of the entire store in the absence of the Store Manager.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Promote and sell services and merchandise provided by Hibbett I City Gear
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures

Skills

Customer service

Interpersonal skills

Communication

Team leadership

Detail oriented

Sales & merchandising

Job description

Hibbett I City Gear in Tarboro, North Carolina, seeks an Assistant Manager to support the Store Manager in daily operations and customer service excellence. The role covers selling, merchandising, scheduling, and training, with responsibilities in overseeing the store in the manager’s absence.

The ideal candidate has retail experience, strong communication skills, and a proactive mindset to drive store goals and profitability while maintaining customer service standards.