Assistant Store Manager - Retail Operations Leader

R301US Hibbett Retail, Inc.; Washington (NC); On-site; USD 14,000 - 20,000; Full time

Job summary

The Assistant Manager at Hibbett I City Gear in Washington, NC supports the Store Manager in daily operations, merchandising, scheduling, and staffing, while delivering outstanding customer service. This role requires knowledge across product areas and promotes merchandise while upholding company policies.

You will supervise in the Store Manager's absence, assist in hiring, training, and evaluating staff, and help drive sales, inventory control, and profitability in a fast-paced retail

Qualifications

• Experience working in a retail environment, preferably footwear and athletic apparel.
• 1-3 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Ability to assist in managing a team and keep up with overall goals and profits.
• Self-starter with initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Assist the Store Manager in controlling the assets of Hibbett I City Gear.
• Consult with Store Manager to establish action plans for selling, restocking, merchandising, ordering, and scheduling.
• Assume responsibility of the entire store in the absence of the Store Manager.
• Assist in overall personnel recruiting, training, and evaluation.
• Provide knowledge and guidance to employees and customers in all departments when necessary.
• Monitor inventory, sales statistics, and expenses to ensure profitability in all departments.
• Direct staff to ensure each department’s responsibilities and standards are completed.
• Maintain awareness of inventory movement and customer trends.
• Produce and give extraordinary customer service per the service manual and assist customers during peak periods.
• Promote and sell services and merchandise provided by Hibbett I City Gear.

Skills

Retail experience

Customer service

Interpersonal skills

Fast-paced environment

Team leadership

Self-motivation

Attention to detail

Team player

Job description

The Assistant Manager at Hibbett I City Gear in Washington, NC supports the Store Manager in daily operations, merchandising, scheduling, and staffing, while delivering outstanding customer service. This role requires knowledge across product areas and promotes merchandise while upholding company policies.

You will supervise in the Store Manager's absence, assist in hiring, training, and evaluating staff, and help drive sales, inventory control, and profitability in a fast-paced retail